NiRA Chief Operating Officer, Edith Udeagu signed a press release stating the status of one of their Accredited Registrars that had been suspended for certain allegations under investigation in India. They had been waiting for an official response to determine how best to address the negative response from registrants of the .ng string with the said registrar.
On Friday 24th March 2017, an official representative of Hannu Internet Corp PVT LTD, the manager of DomainKing.ng, informed the .ng Registry that since 20th March 2017, the organization had re-opened its support channels, commenced resolving clients’ queries and has commenced preparations for full operations as a .ng Accredited Registrar. The officer also reported how they are cooperating with their clients to provide them with support and other services beyond registering .ng domain names. The NIRA Board has evaluated and assessed the situation of Domainking.ng, considering the response to the .ng Registry within the allowed grace period with an outline on its dealings with its clients and its eagerness to return to full operations. Since Monday, March 27, 2017, NIRA haD lifted the temporary suspension of Hannu Internet Corp PVT Ltd. However, the Registrar will not be able to register new domains for another two weeks, as the .ng Registry continues to monitor its activities and the way it resolves pending customer issues.
NiRA informs that during the period that Domainking.ng was not available to attend to its .ng clients, such clients that requested for the transfer and renewal of their .ng domain names were able to do such successfully.